Fast answers for customers. Less work for your team.
The AI answers common questions instantly, and your team handles the rest from one shared inbox for every channel.
Works with the apps you already use
- Messenger
- TikTok
- Telegram
- Meta Ads
- Google Ads
- Shopify
- Razorpay
- Stripe
- PayPal
- Google Sheets
- Google Calendar
- Gmail
Instant answers
Order status, timings, prices and policies answered in seconds.
One shared inbox
WhatsApp, Instagram, Messenger, Telegram and website chat in one place.
Nobody waits twice
Assign chats, add notes and see who is replying.
Where support slows down
Most questions are the same ten questions. They still eat your team's whole day.
Long waits
Customers wait hours for answers that take seconds to give.
Chats in five different apps
Your team jumps between phones and apps, and messages fall through the cracks.
No idea who replied
Two people answer the same chat, or nobody does.
How Message One makes support fast and calm
AI for the common questions, a shared inbox for everything else.
AI agent
Trained on your own info, it answers common questions and hands over when a person is needed.
Shared inbox
Every channel in one inbox, with assignment, private notes and chat status.
Working hours
Set your team's hours and tell customers when to expect a reply.
Ready replies
Save answers your team uses often and send them in one tap.
Up and running in 4 steps
Everything you need to go live today, no code required.
- 1
Sign up free
Create your Message One account in a minute.
- 2
Connect your channels
WhatsApp, Instagram, Messenger and your website chat.
- 3
Pick a ready flow
Start from a flow made for your industry and change any step.
- 4
Watch the bookings come in
Track chats, leads and bookings from one dashboard.
Customer Support questions, answered.
Still stuck? Talk to us and we will help you set up.
Book a demoWhen does the AI hand a chat to my team?
When it does not know the answer, when the customer asks for a person, or when your rules say so.
Can several people use the same WhatsApp number?
Yes. Your whole team works from one shared inbox on the same number.
Can I see who handled a chat?
Yes. Every chat shows who it is assigned to and who replied.
Can I set office hours?
Yes. Set working hours for your team and an away message for the rest of the time.
Give every customer a fast answer.
AI for the easy questions, one inbox for everything else.